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Adding Value to Employee Benefits

When looking to add value to members or employee benefits, providing access to a telephone advice line has proved to be highly popular. It provides an all round service that ensures members/employees receive the highest quality of service. There are three main areas that are usually covered by such a benefit, these are: legal advice, health and wellbeing, and mental health support.
Legal Advice

Legal advice can be pricey especially when needed at short notice. It can also be difficult to know where to start when looking for information and advice; this is where a helpline is invaluable. To have access to free, impartial legal advice at the end of a telephone can provide members/employees with peace of mind at what could be a stressful time.

Health and Wellbeing

The health and wellbeing of members/employees directly effects productivity and output. An advice line sees a team of medical professionals on hand to answer questions and offer practical support. They can be used to gain a second opinion, to ask for more information about a medical decision or simply explain a process in more detail following a diagnosis.

Mental Health Support/Counselling

Mental wellbeing is just as important as physical wellbeing so having someone at the end of a phone to listen to you and offer advice and support can be really beneficial. A counselling service is available on a one-off basis or for continued long term support.